Sanuk Hi Bro Lite Hemp Earth Grey

Shipping Policy

WHEN WILL MY ORDER ARRIVE?

1.ORDER TRACKING SUPPORT

For orders placed while signed in to our site account, sign in and visit your Order History.

2.GUEST ORDER TRACKING

If you placed a guest order (or cannot find an order on your account), CONTACT US and tell us your order number and email address to ask for help.

3.SHIPPING TIME

Due to the coronavirus's impact and the mandates in place, your order may experience a shipping delay. This delay is due to several factors, including travel restrictions, available staffing, and/or federal/state/local mandates.

- Standard shipping is 3-5 days plus an additional 1-3 days for processing.

- Standard shipping of Personalized products is 3-5 days plus 5 days for processing.

- Express shipping is 3 business days (not available for PO Box, APO, or FPO addresses).

4.ORDER TRACKING TIPS & CONSIDERATIONS

*Shipping times may vary during high volume order periods

If your order has not shipped after three business days, you will receive an email notifying you.  Some reasons for the delay could include the following:

-We are experiencing higher order volume during this time;

-Item(s) in your order may be on back order in the next 72 hours;

-Item(s) in your order may be out of stock due to high demand;

-Shipping address outside of the continental United States;

-A payment issue may have occurred while placing the order.

If you need further assistance, please chat or contact us, and we are happy to assist.

If your order ships with FedEx, feel free to set your delivery preferences with FedEx via the FedEx Delivery Manager.  

This free service provided by FedEx allows customers to receive alerts, provide delivery instructions, require a signature, or request packages to be held at a FedEx facility (Including Walgreens).

Size Guide

This is a standardised guide to give you an idea of what size you will need, however some brands may vary from these conversions.

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